Three Things to Remember When Using a Ridesharing App

Woman getting into a rideshare

In a short period of time, ridesharing apps such as Uber, Ola and now DiDi, have not only become an integral part of the transportation choices available to us all and changed the way many of us get around, they’ve also transformed the transportation landscape forever.

Whether ridesharing is your go-to means of getting about or an occasional journey home after a night out, it’s important to be aware that there have been reports of drivers who pose a threat, especially to unaccompanied women. Here are three tips to remember when using ridesharing apps.

1. Always check the driver’s details

Always match the details of the driver and their vehicle to those in your app before you get in the car. As soon as you call for a ride on your mobile and a driver is allocated, their name, and the make, model and registration of their car will be displayed. When they arrive, check that these details are correct before getting in the car. If they don’t match or something doesn’t seem right, don’t get in.

2. Install a safety app

Just as ridesharing apps make it easier to find a ride, so too, have safety apps made it easier for us to access our friends and family members’ location. There are now a number of free safety apps that you can install on your phone that allow nominated people to access your location.

Life360 is a safety app available for Android and iOS that enables up to six people to view the location of your phone in real-time. Kitestring is another option, which is a free online service that allows you to nominate a time period, for example, the expected duration of your ridesharing trip. At the time you’ve set, it will send you an SMS, and if you don’t respond, it will then issue an emergency alert to the people you nominated in the app settings. Another option to consider, one marketed as safer for women and children, is Shebah, an all-women ridesharing app.

Installing a suitable safety app on your smartphone is something that everyone who uses ridesharing apps should consider.

3. Report bad behaviour

If you ever come across a rogue driver or someone pretending to be a driver, try to get as much information about them and their car as possible (without putting yourself in danger), so you can make a report to police. You should also report any suspicious behaviour to the ridesharing company.

If there’s an incident or an accident and you’re injured on a ridesharing journey, whether it’s due to the fault of the driver or another motorist, you should contact us as soon as possible to discuss a possible compensation claim. Our compensation lawyers provide free legal advice.