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Frequently Asked Questions

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Do I need to have a DocuSign account?

No, you don’t need to have a DocuSign account. You may choose to open an account, but that is completely up to you. You will be emailed a copy of your signed documents if you don’t have a DocuSign account.

For more information about DocuSign, click here.

ClaimHQ - Your online portal

ClaimHQ

What’s the best way of updating my claim information?

ID Confirmation

Can I verify my identity in person?
What type of ID do I need to verify my identity?
Can I be anonymous?
How do I know that my uploaded information is safe?
Why do I have to verify my identity?

Signing Documents Online

Do I need to have a DocuSign account?
What if I don’t want to sign online?
How does my witness sign documents? How do I change signer?
What if I need to change or clarify something on a form?
How do I sign online?
How will I receive documents to sign online?

Got a question but can’t find the answer?

Contact a Claimify representative by phone or email to help answer any questions you may have.

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