Frequently Asked Questions
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Do I need to get a medical certificate from my doctor?
For us to lodge your claim, please obtain a medical certificate signed by a doctor.
We will give you a link to the medical certificate form, which you can give to your doctor to fill out. The medical certificate must be in this format.
It is important that your doctor lists all of your injuries, even if you think they are minor. This medical certificate confirms the injuries sustained and treatment received.
You can have your regular doctor complete the medical certificate. The certificate must be completed by a doctor – a physiotherapist or chiropractor will not be accepted.
Motor Vehicle Accident Claims
Claiming and entitlements
The Claims Process
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