How do I report the accident to the police?

It is important that you report the accident to the police. If the police weren’t at the accident scene and didn’t record all the details of the accident, please visit your nearest police station and report the accident.

We understand if you’re nervous and stuck for words when you talk to the police officer. After your online submission, we will summarise your accident in your ClaimHQ. You can take your ClaimHQ with you to the police station to help explain what happened.

Here are some tips:

• Tell the officer that you were involved in a road accident and need to report the accident because you intend to bring a CTP claim for your injuries
• Take your driver’s licence with you (if you have one), as well as any pictures you have from the accident.

The officer will ask you for details of the accident including:

• Your vehicle’s details
• Details of the car that caused the accident
• How the accident occurred
• Your injuries
• Details of all parties involved, including any witnesses.

Make sure you collect the following details from the police officer:

• Police accident report reference number (also called Traffic Incident Number)
• Date reported
• Police officer’s name
• Police station
• Details of any charges likely to be made.