Frequently Asked Questions
Frequently Asked Questions
Once the claim has been lodged, the super fund will lodge the claim on its insurer, usually within a month. It usually takes approximately 30 – 45 days to complete the initial assessment. They will then advise if further information is required, which may include a medical assessment by a doctor of their own choosing.
Under the relevant legislation, the super funds have up to 6 months to make a decision, however, this can be longer or shorter depending on the complexity of the claim.
At Claimify, getting early outcomes is our priority.
Contact a Claimify representative by phone or email to help answer any questions you may have.
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