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Frequently Asked Questions

ClaimHQ - Your online portal

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What if I don’t want to sign online?

We strongly encourage you to view and sign your documents online. Claimify is purely online and we do not keep paper records. If you are really struggling to sign online, or would prefer to not sign online, please email us at [email protected] and we can arrange something for you.

ClaimHQ - Your online portal

ClaimHQ

What’s the best way of updating my claim information?

ID Confirmation

Can I verify my identity in person?
What type of ID do I need to verify my identity?
Can I be anonymous?
How do I know that my uploaded information is safe?
Why do I have to verify my identity?

Signing Documents Online

Do I need to have a DocuSign account?
What if I don’t want to sign online?
How does my witness sign documents? How do I change signer?
What if I need to change or clarify something on a form?
How do I sign online?
How will I receive documents to sign online?

Got a question but can’t find the answer?

Contact a Claimify representative by phone or email to help answer any questions you may have.

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