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Frequently Asked Questions

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What if I need to change or clarify something on a form?

Please email us at [email protected] and tell us what’s up. We’ll get in touch with you as soon as possible. If a form needs changing, we will send out a new form for you to sign.

ClaimHQ - Your online portal

ClaimHQ

What’s the best way of updating my claim information?

ID Confirmation

Can I verify my identity in person?
What type of ID do I need to verify my identity?
Can I be anonymous?
How do I know that my uploaded information is safe?
Why do I have to verify my identity?

Signing Documents Online

Do I need to have a DocuSign account?
What if I don’t want to sign online?
How does my witness sign documents? How do I change signer?
What if I need to change or clarify something on a form?
How do I sign online?
How will I receive documents to sign online?

Got a question but can’t find the answer?

Contact a Claimify representative by phone or email to help answer any questions you may have.

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