Frequently Asked Questions
Frequently Asked Questions
Depending on your accident and injuries, we may recommend that you undergo a medical expert review to assist in preparing your claim valuation.
This is where we arrange a medical specialist to independently assess your injuries and provide an opinion regarding your injuries, including:
The medical specialist will be experienced in giving medical opinions on motor accident claims. We will let the specialist know about your accident and injuries, but you will have to answer many questions. You should expect to be asked about:
It is important that you tell the specialist all your problems, even if it’s small or embarrassing so that they can make the most accurate assessment of your situation.
It’s extremely important that you answer all questions honestly and openly and be as thorough as possible so that the specialist gets a full picture of how the injuries are affecting your life.
We understand this sounds like a lot, but Claimify will summarise details of your claim in your claim storyboard, which you can take with you to the medical expert review.
Further to answering questions, the specialist may also:
To prepare for the medical expert review, please:
After the appointment, the specialist will send us a report which you can read through Claim HQ.
Contact a Claimify representative by phone or email to help answer any questions you may have.
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