Frequently Asked Questions
Frequently Asked Questions
To start your claim, a claim form (Notice of Accident Claim) must be lodged with the insurance company of the at-fault vehicle. Claimify will assist and advise you during the claim lodgement process.
What you need to know about the claim form:
The following time limits apply to claim form lodgement:
We must lodge a claim form (Notice of Accident Claim) within the earlier of:
A reasonable excuse for delay can be provided if the claim form is lodged outside of these time frames, but we recommend compliance with the Time Limits wherever possible.
If we can give a reasonable excuse for delay, a claim form may be lodged outside of this time frame, but a compliant claim form MUST be lodged within 9 months after the accident; otherwise, you will be forever prevented from bringing a claim.
It may seriously affect your rights if the claim form is not lodged within time. We both need to do our parts and work together throughout the claims process to make sure your claim form is completed and lodged within time.
Contact a Claimify representative by phone or email to help answer any questions you may have.
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