What is negotiation?

Negotiation is where the parties to the claim attempt to resolve the claim by agreeing on a settlement amount. We will negotiate your claim on your behalf, but the decisions will be up to you.

What you need to know about negotiation:

• We will advise you of an appropriate time to commence Negotiations. This will depend on how your injuries are progressing. It might be appropriate to wait for your injuries to stabilise so that we have the full picture of the nature and extent of your injuries and the impacts
• We will prepare a claim valuation and advice, outlining how much we believe your claim is worth, how it is calculated, and any key risks or assumptions
• We will obtain your instructions to make an initial offer
• We will negotiate figures with the insurance company
• We will wait for your instructions on any final figures, giving you an indication of how much you will receive in your hand from any settlement amount
• The scope of our initial engagement is to informally negotiate an outcome for you. This does not include a compulsory conference or court proceedings. If we can’t resolve your claim informally, we will advise you of the next steps.