Frequently Asked Questions
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Will I be under surveillance?
Sometimes, insurance companies engage private investigators to observe and record you. This is usually in an attempt to prove that your injuries are not as bad as you have claimed.
Insurance companies are within their rights to do this, provided the investigator does not trespass or threaten you.
If you believe that you are under surveillance, please let us know. It’s best to carry on with your normal activities and not to approach anyone who you believe is conducting surveillance on you.
Motor Vehicle Accident Claims
Claiming and entitlements
The Claims Process
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