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Frequently Asked Questions

TPD & Superannuation Claims

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What is the Super Check process

The Super Check process is our free investigative service to find what, if any, Benefits you have. If you have Entitlements, we will then undertake a free assessment to determine your chances of success. To do this assessment we will need further information from you to get started click here to provide this information online.

TPD & Superannuation Claims

Claiming and Entitlements

How can I get my ID Certified?
Why do I have to provide Certified ID?
Can I bring more than one Claim?
Why is my work history, education and training important?
What can I claim if I have already received compensation from another source?
Can I commence a Claim on someone else’s behalf?
What do I have to prove to succeed in a Claim?
Can I claim for a mental health injury?
What evidence do I need to support my Claim?
Will my Entitlement impact my Workers’ Compensation claim?
Do I need to seek financial advice on the Benefit?
Do I need to pay tax on the Benefit?
What is deducted from my Claim?
What is our engagement?
How do I find out how many Super Funds I have?
Why do I need a Lawyer to help with my Super Claim?

The Claims Process

How long can a TPD claim take?
What is a procedural fairness?
What happens after my Claim is accepted?
Will I go to Court?
What is a Independent Medical Examination?
Do I need to obtain a medical certificate from my Doctor?
What Time Limits apply?
What is involved in the Appeals process?
What happens if my Claim is Declined?
What happens after Claim Lodgement?
What’s the Claims process?
What is Claim Lodgement?
What is the Super Check process

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