Motor Vehicle
Accident Claims.

If you’ve been injured in a motor accident on Queensland roads, our lawyers can help you make a compensation claim.

This represents all road users including a motorist, passenger, pedestrian, cyclist and may also involve a witness to an accident, or a person dependent on a road user that is killed in an accident.

What can you claim for?

Depending on your circumstances, you may be able to claim compensation for:

  • Pain and suffering
  • Economic loss (past & future loss)
  • Treatment and rehabilitation expenses (past & future expenses)
  • Care and assistance
  • Legal costs

How can we help?

To provide you with certainty and transparency, we fix our professional fees from the start, based on the compensation recovered in your claim.

We work on a ‘No Win No Fee’* basis and we don’t do hidden expenses, so you’ll never get an unexpected bill.

Our professional fees and expenses will only be charged upon the successful outcome of a claim.

The claims process

The law sets out a process for car accident compensation claims, as detailed below:
Claims Process

1. Lodgement

Submit a claim form (Notice of Accident claim form) with the insurance company. The form must contain an accident diagram, police accident report reference number, and medical certificate. We will draft your claim form and arrange for your signature and return. There are time limits for claim lodgement.

2. Compliance

The insurance company will advise whether you have complied with your legal obligations (regarding claim form content and format). We will help you get compliance and address any non-compliance issues. Our aim is always first time compliance!

3. Disclosure

Claimify (on your behalf) and the insurance company will exchange any documents relevant to your claim. This could include accident reports, receipts or material regarding your injuries and medical treatment. If requested, both of us (you and Claimify) are also obliged to provide information about the accident and injuries. We will help you comply with these steps.

4. Liability Response

The insurance company has 6 months from compliance to investigate the accident and tell us whether they admit, partially admit or deny liability (fault). We will ask for an early response so your claim can progress sooner. We aim to help you resolve your claim as quickly as possible. 

5. Negotiation

Negotiations to try to resolve your claim will start. This could be at the beginning (after submitting the claim form), or once your injuries have stabilised and we can better evaluate your claim. We will prepare a claim valuation and wait for your decisions regarding settlement.

6. Collection

Settlement is when your claim is resolved. Once your claim settles, we need to follow certain steps before you receive your money. This includes formally agreeing to settlement terms, advising the relevant departments and organisations, calculating settlement distribution, and receiving and distributing funds.